Shipping policy

Shipping Policy

At Maple&Bamboo, we’re committed to making your shopping experience as seamless and enjoyable as possible. Here’s everything you need to know about our shipping policies.

Processing Time:

Some items ship within 1-2 business days, while others may take 2-3 weeks. Life isn’t always fair, but don’t worry! If it takes 2-3 weeks, we’ll note it on the product page. And trust us, it will be worth the wait!

    Domestic (Canada) and United States:

    • Free Shipping: Enjoy free shipping on orders over $100!
    • Flat Rate Shipping: Just $10 on orders under $100.
    • Shipping Time: Your order will typically arrive within 3-9 business days after processing.
    • Express Delivery: Need it faster? We offer express delivery options. Additional fees apply.

    International Shipping:

    International shipping is currently unavailable, but we’re excited to announce that it will be available soon. Stay tuned for updates on our international shipping options!

    If you have any questions or need assistance, our friendly customer service team is here to help! Reach out to us at support@maplebamboo.ca.

    We’d love to hear from you! Share your thoughts on our shipping process at feedback@maplebamboo.ca to help us improve.